The Office of the Registrar maintains the academic records of currently enrolled students, past attendees (officially enrolled) and graduates. Coursework accepted to Paine and taken at Paine College are recorded on the academic transcript. Transcripts are disseminated in a manner consistent with FERPA. Therefore, transcript requests will be accepted from and transcripts issued to persons other than the student only when the student has submitted written, signed consent.


Unofficial Transcripts

Unofficial transcripts bear the watermark 'unofficial'. It is issued in an open or unsealed envelope.

Requests for Unofficial Transcripts


Currently Enrolled Students: Currently enrolled students can access and print unofficial transcripts at no cost by logging into the secure Paine.net. Should a student choose to request the unofficial transcript via another method, it will be processed at a cost of $10.00 per unofficial transcript. Additional costs may be applied depending on method of request, processing time and method of delivery. See ‘Methods of Transcript Request Submission and Forms of Payment for all Transcript Requests’ for details.

All Others: Unofficial transcript requests must be submitted by completing a transcript request form and submitting it to the Office of the Registrar. All forms require the signature of the former student for whom the transcript is being requested. See ‘Methods of Transcript Request Submission and Forms of Payment for all Transcript Requests’, on various methods by which the transcript request form and payment can be submitted. It will be processed at a cost of $10.00 per official transcript. Additional charges may apply for transcripts depending on method of request, processing time and method of delivery.


Official Transcripts

Official transcripts are printed on security paper and bear the watermark seal of Paine College and the Signature of the Registrar. It is issued in a sealed envelope.

Requests for Official Transcripts


All Persons:

All requests for official transcripts must be submitted by completing a transcript request form and submitting it to the Office of the Registrar. All forms require the signature of the former student for whom the transcript is being requested. See ‘Methods of Transcript Request Submission and Forms of Payment for all Transcript Requests’, on various methods by which the transcript request form and payment can be submitted. It will be processed at a cost of $10.00 per official transcript. Additional charges may apply for transcripts depending on method of request, processing time and method of delivery.


Methods of Transcript Request Submission and Forms of Payment for all Transcript Requests


Transcript Requests may be submitted and paid for via the following methods:

Online: Persons must complete the request using a secure internet equipped pc or hand-held devices with a mouse, touch screen, or mouse pad that allows for signature. Payment must be made using a valid accepted credit card. A minimal additional cost is incurred using this method of submission of transcript requests. For unofficial transcripts be sure to select the ‘unsealed envelope’ option. Also remember that faxed transcripts are automatically processed as unofficial transcripts Click Here to Begin Transcript Request

Mail: Persons must complete and sign a Paine College Transcript Request Form. The form should be mailed via the US Postal Service and must include payment in the form of a money order or cashier’s check (no personal checks accepted and do not send cash via the mail), made out to Paine College. Both transcript request form and payment should be mailed and addressed to:

Office of the Registrar
Paine College
1235 15th Street
Augusta, Georgia 30904

In Person: Persons must complete, sign and submit a Paine College Transcript Request Form at the service kiosk in the Office of the Registrar, located on the first floor of Haygood-Holsey Hall, Room 112. After completion of the request form, persons must make payment at the cashier’s window of the Office of Student Financial Services using, cash or money order. Persons needing to make payment using a valid credit card will be required to complete an online transcript request and make credit card payment in the self-service kiosk located in the Office of the Registrar. A minimal additional cost is incurred using this method of submission of transcript requests.

Faxed Requests and Phone Payments: Effective March 20, 2015 transcript requests are no longer accepted via fax. Credit Card Payments are no longer accepted via telephone. All requests requiring a credit card must be made online using a valid accepted credit card. A minimal additional cost is incurred using this method of submission of transcript requests.


Processing time for all Transcript Requests

Requests for transcripts are processed in the order in which they are received. Business Office Clearance is required prior to the processing of all transcript requests. Processing time begins from the date the request is cleared by the Business Office. If payment and written request are received separately, the most recent date of both transactions is considered the beginning date of processing time frame. Processing time frames depend upon dates of attendance, method of delivery and rush processing options if available. Please see processing times, rush processing options, delivery options and special notations below.
Processing Times:

Attendance prior to 2000
Normal- 5 to 7 business days*
Rush Order- Not Available
E- Transcript Delivery- Not Available

Attendance 2000 and forward
Rush E-Transcript Delivery-within 48 hours*^
Normal -3 to 5 business days*
Rush Order- 1 to 2 business days*^
E-Transcript Delivery- 3 to 5 business days*^

^ Available at an additional cost as noted during online transcript ordering process or as noted on transcript request form
* This processing time includes business days only and does not apply to instances of a holiday, school closing and or peak periods such as Registration and Commencement.

Delivery or Collection of all transcripts

Delivery:
Paine College assumes the responsibility of mailing, faxing and/or emailing transcripts by the final business day of the aforementioned processing time frames (with the exception as noted above), but does not assume responsibility for delivery of the transcript by the U.S Postal Service or other delivery methods such as federal express. Please note costs for delivery methods other than standard U.S. Postal delivery may be incurred in addition to the cost of the transcript. Requests for transcripts to be resent will require submission of a new request and payment. All processing times and payment policies still apply.

Collection:
Persons who require a transcript to be collected in person in lieu of mailing should note that transcripts will be held for 30 days only. After said time, submission of a new request and payment will be required. All processing times and payment policies still apply. Persons requiring a transcript to be collected by an individual other than themselves must note the name of the person on the signed transcript request form. Please note that upon retrieval, the individual will be required to provide official photo identification. Acceptable proof of identification includes but is not limited to a valid driver’s license.

For additional questions or concerns regarding transcript requests, please send correspondence via email at recordsofficestaff@paine.edu or call 706-396-8103