| 06/13/2014 05:21 AM
By Helene Carter
How technology is integrated into the day-to-day academic setting depends heavily on professors’ instructional goals and teaching methods. Paine College uses technology to enhance teaching and learning in its traditional classroom settings and in online environments.
In 2011, Michael Hicks, Director of Information Technology Services, steered a partnership with CampusEAI Consortium to build the capacity to better support the College’s administrative operations and teaching-learning environments. The partnership led to an award of $1.6 million value-added technology and support for the College. Since the formation of the partnership, the College has emerged as the best higher education institution using myCampus QuickLaunch Single-Sign-Ons (SSOs) applications.
Mr. Hicks recently accepted the “Best myCampus QuickLaunch SSO Award” during the 2014 CampusEAI Consortium Members Conference held in Cleveland, Ohio on June 4th. The CampusEAI Consortium is a global technology services and consulting provider that is focused on cost-effective enterprise IT solutions. CampusEAI is comprised of over 1,800 institutions from 10 countries.
According to CampusEAI Executive Director, Anjli Jain, “Paine College has become the best by creating a robust myCampus QuickLaunch SSO environment featuring Single Sign On's to Jenzabar, Blackboard, e2Campus, Exchange and Office365.” Ms. Jain, a much sought-after expert in the field of integrating technology in educational environments, further stated, “Paine has also implemented remote administration for the QuickLaunch SSOs and their public website making the College a new leader in the myCampus SSO environment.”
As part of the partnership, Mr. Hicks is frequently invited to share lessons learned during iSeminars hosted by CampusEAI for its member institutions. During the iSeminar held on June 10th, he described the benefits for having implemented the CampusEAI After-Hours Help Desk Support system. “Prior implementing the CampusEAI after-hours system, we were faced with pulling resources and manpower from other critical-needs areas and applying those resources to respond to the campus community’s requests that occurred after business hours. With CampusEAI in place, the campus community can request tech support 24/7 and secure assistance from certified technicians who are familiar with the College’s enterprise systems and culture.” Mr. Hicks further stated that the CampusEAI support system is cost effective. The cost to provide an onsite technical support staffer after hours is between $30,000 and $40,000 per year versus the cost to implement the 24/7 CampusEAI support system at $9,000 per year.
Dr. George C. Bradley, President, commented on the significance of the technology award. “Enhancing the technological infrastructure will help to strengthen our vision of moving the College to that of a premier liberal arts institution. As we are guided by the Institution’s Strategic Plan in our day-to-day operations, it is critical that the College keeps pace with technological advancements in order to foster stimulating environments that are conducive for teaching, learning and in support of the College’s operations.”
For more information about Paine College, please visit www.paine.edu or contact the Office of Communications and Marketing at 706.396.7591, Tjwilliams@paine.edu.
Photo Caption: CampusEAI Executive Director, Anjli Jain, presents “Best myCampus QuickLaunch SSO Award” to Michael Hicks, Director of Information Technology.