Resident Director

The Resident Director is a full-time, live-in position. The Resident Director is charged with shaping the environment and experiences of residential students by providing services and programs focused on the best practices in student housing as well as student development theory. The Resident Director coordinates and supervises all student personnel aspects of one or more Residence Halls and assists in other areas where appropriate.

Responsible for administrative management of all student aspects of the operation of the Residence Halls. Works with the students on an individual and group basis, in such areas as, programming, supervising and discipline.

• Works with the Director of Residence Life and Physical Plant Staff in establishing and maintaining continuous programs of maintenance, cleaning, and furniture refurbishment
• Participates in all in-service training programs as established by the Assistant Dean of Student Success. These programs are coordinated via Assistant Dean in conjunction with the Director of Residence Life
• Supervises the staff of one or more Resident Assistants
• Assists the total Residence Hall program through staff committees and individual assignments planned in conjunction with the Director of Residence Life
• Serves as a referral agent to other departments, such as the Counseling and Wellness Center, Financial Aid Office, Academic Departments and other special services
• Encourages student participation in planning and carrying out a variety of programs through planning committees, interest clubs, and involvement in community activities
• Promotes general awareness of Student Success Programs to all Paine College constituencies, i.e. administrators, faculty, staff and students
• Attends all scheduled staff meetings
• Sorts and distributes incoming correspondence
• Performs other duties as assigned by the Assistant Dean of Student Success and/or the Director of Residence Life

Community Development:

• Cultivate a positive and engaging living environment that fosters a sense of belonging and enables students to build positive relationships with one another
• Maintain a high level of visibility and availability, including attending community events, regularly touring the community, and interacting with residents
• Know the residents and provide personal, social, academic, and occupational support and referral
• Utilize institutional data to assess and respond to students’ needs
• Collaborate with faculty and staff stakeholders to implement programmatic opportunities, some of which may relate to living/learning community themes

Supervision:

• Supervise up to 4 Resident Assistants
• Host weekly staff meetings to communicate upcoming events, discuss community concerns, and facilitate professional development experiences related to the overall student development goals of the Division of Student Success and Office of Resident Life
• Conduct regularly scheduled one-on-one meetings with staff members
• Ensure staff members are appropriately confronting and documenting student behavioral issues and concerns
• Provide regular formal and informal feedback regarding job performance
• Oversee the implementation of programs and strategies that enable student achievement, success, and engagement goals

Student Conduct and Crisis Management:

• Review all incident reports and police reports (if available) for incidents that take place in the residence hall and/or involve residents living within the hall
• Respond to residents in need, referring to other professionals, when appropriate
• Adjudicate student conduct cases, track sanction completion, refer cases or ongoing situations of concern
• Provide leadership during times of crisis in and adjacent to the residence hall facility and/or community if on-call
• Assume shared responsibility for on-call duty year-round
• Assist in emergencies as needed
• Implement all university, division, and departmental rules, policies, and procedures
• Provide programs and other proactive educational interventions to enhance good decision-making by residents

Professional Development and Administration:

• Perform administrative duties associated with check-in, check-out, reports, surveys, and other assigned tasks
• Maintain up-to-date student emergency contact cards
• Report, track, and follow up on maintenance issues with appropriate housekeeping and facilities employees
• Serve on departmental committees and initiatives
• Administer student check-in, check-out, and room changes; assist with room condition reports and damage disciplinary charges
• Participate in departmental and division-wide professional development activities
• Participate in the recruitment, selection, and training of staff members, both student and professional, for the department
• Conduct environmental assessments of the entire residence hall and communicate any major issues to departmental leadership

OVERARCHING STAFF EXPECTATIONS:

• Serve as a role model for all hall staff and residents in personal and professional behaviors
• Practice ethical stewardship of university resources
• Demonstrate a commitment to diversity
• Create and maintain positive professional relationships within the department and across the university
• Assume an alternative summer assignment such as orientation, conference housing, staff training, environmental assessment, and/or operations.
• Attend enrollment sessions to recruit prospective students into University Housing.
• Performs other duties as assigned

• Computer literate.
• Good writing, analytical and problem‐solving skills.
• Knowledge of principles and practices of organization, planning, records management, and general administration.
• Ability to communicate effectively.
• Ability to operate standard office equipment, including but not limited to, computers, telephone systems, typewriters, calculators, copiers and facsimile machines.
• Ability to follow oral and written instructions.

1. Associate or Bachelors Degree (Preferred)
2. Previous Residential Live-In Management Experience (Preferred)

Performance of this job will be evaluated in accordance with the college’s evaluation instrument for faculty/staff.

• Seeing: Must be able to read reports and use computer: 75%-100%
• Hearing: Must be able to hear well enough to communicate with co-workers: 75%-100%
• Standing, Walking, Mobility: Must be able to stand to open files and operate office machines; mobility between departments and to attend meetings of employees and managers.: 75%-100%
• Climbing, Stooping, Kneeling: 0%-24%
• Lifting, Pulling, Pushing: 25%-49%
• Dexterity, Grasping, Feeling: Must be able to write, type and use phone system: 50%-74%

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 5 pounds of force constantly to move objects.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description.